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AI Chatbot & WhatsApp Assistant Integration
We set up AI chatbots and WhatsApp assistants that answer common questions, capture leads and book appointments on your website, WhatsApp, Instagram and Messenger, so no enquiry has to wait until morning.
Who Benefits Most From an AI Assistant
Any business that gets repeat questions or loses enquiries when nobody is free to reply can gain from one.
Businesses with repeat questions
Hours, location, services and pricing questions answered the same way again and again.
Businesses that sell on WhatsApp
Customers already message you there, so menus, catalogues and replies can be automated.
Service businesses that take bookings
Consultants, salons, clinics and agencies where people want to choose a time.
Teams that miss after-hours enquiries
Messages sent at night or at the weekend still get an immediate response.
Online stores
Answer product, delivery and order questions without tying up your team.
Brands on several channels
One consistent assistant across your website, WhatsApp, Instagram and Messenger.
Customer Messaging Problems That Quietly Cost Sales
These problems build up slowly, and most businesses only notice them when leads have already gone elsewhere.
Slow replies
Customers who do not get an answer quickly often contact a competitor instead.
Repetitive questions
Staff spend hours typing the same answers instead of serving customers.
After-hours silence
Enquiries sent outside working hours wait until the next day.
Scattered leads
Details end up spread across chats, inboxes and notebooks, and some are never followed up.
Booking back and forth
Agreeing a time through many messages wastes time on both sides.
No record of enquiries
Without captured details it is hard to see what customers ask for or to follow up.
What an AI Assistant Project Covers
The exact scope depends on your package, but a complete setup includes these parts.
Discovery and FAQ planning
We learn your business and collect the questions customers ask most, so the assistant starts with the right answers.
Conversation design
Greetings, menus and replies written in your tone, with clear paths for questions, quotes and bookings.
AI setup and training
The assistant is trained on your business information, such as services, hours, location and policies.
Channel integration
Website chat, WhatsApp Business, Instagram and Messenger, depending on the package you choose.
Lead capture and alerts
Names, phone numbers and requirements collected and sent to your email, CRM or Google Sheets.
Testing, launch and handover
We test real conversations, go live and show your team how everything works.
Choose the Assistant That Fits How You Sell
Three starting points based on where your customers talk to you. We can adjust the scope to suit your business.
The Starter Web Bot
For local businesses that want to automate website customer support and lead capture.
- Custom AI web chat widget matched to your brand colours
- Trained on up to 20 custom business FAQs (hours, location, services)
- Contact and lead capture form setup
- Email notification alerts for new leads
- Optional monthly maintenance retainer
The WhatsApp Automator
For businesses that do most of their selling and communication on WhatsApp.
- Official WhatsApp Business API integration
- Automated welcome greetings and interactive menu flows
- Instant sharing of digital catalogues, pricing or PDFs
- Lead routing to a central team dashboard
The Multi-Channel Omni
For growing brands that want unified automation across every customer touchpoint.
- Everything in the Web and WhatsApp packages
- Instagram DM and Facebook Messenger automation
- Integration with a CRM or Google Sheets to store leads
- Advanced booking system integration
Our Simple Setup Process
Getting an AI assistant live is quick and stress-free, and you do not need to handle any technical work.
Discovery and FAQ gathering
We talk about your business goals and collect the common questions your customers ask.
Conversation design
We plan greetings, menus and answers in your tone, including when to hand over to a person.
Bot building and testing
We build the chat flows and test the responses to make sure they sound professional and accurate.
Launch and integration
We add a clean snippet of code to your website or link your WhatsApp number, and the assistant goes to work.
Review and improve
We look at real conversations after launch and adjust answers so the assistant keeps getting more useful.
Where Your Assistant Can Work
We connect the assistant to the places your customers already use and the tools your team already has.
Website chat widget
A chat window matched to your brand colours, added to your site with a simple code snippet.
WhatsApp Business
Greetings, interactive menus and replies through the official WhatsApp Business API.
Instagram DMs
Automated replies to the direct messages your followers send.
Facebook Messenger
The same assistant answering customers who reach you on your Facebook page.
CRM and Google Sheets
Lead details stored where your team already works, ready for follow-up.
Booking tools
Links to Calendly or Google Calendar so clients can book consultations automatically.
What We Test Before Launch
An assistant that works in a demo can still disappoint real customers. These checks happen before you go live.
Answer accuracy
Responses tested against your real questions and business information, so answers are correct and consistent.
Tone and wording
Replies checked so they sound like your business, in clear and friendly language.
Handoff to a person
The moment a conversation needs a human, your team is alerted and the customer is told what happens next.
Lead capture and alerts
Details reach the right inbox, CRM or sheet, and notifications arrive as expected.
Mobile display
Chat windows and menus tested on phones, since most customers message from them.
Data and consent
What is collected, where it is sent, and wording that tells customers how their details are used.
What We Can Include in Your Setup
We recommend deliverables based on your package. Every item should make the assistant easier to run and more useful to your customers.
Planning and content
Documents that remove guesswork.
- FAQ and knowledge document
- Conversation flow map
- Tone and wording guide
- Handoff rules
Build and integration
The working assistant and its connections.
- Web chat widget
- WhatsApp menus and greetings
- Lead capture and alerts
- CRM or Google Sheets sync
- Booking links
Launch and support
Help for your team once it is live.
- Testing on real conversations
- Website snippet or WhatsApp link
- Team walkthrough
- Optional monthly maintenance
What Improves After an Assistant Goes Live
The size of the change depends on your business and how many enquiries you receive, but these are the areas that usually improve.
Faster first replies
Customers get an answer straight away instead of waiting for someone to be free.
More enquiries captured
Visitors who would have left quietly leave their details instead.
Less repetitive work
Your team spends less time typing the same answers and more time on real conversations.
Easier bookings
Clients pick a time themselves without a long exchange of messages.
How Much Does an AI Chatbot or WhatsApp Assistant Cost in Kenya?
We cannot give one fixed number before we understand your business. Cost depends on the factors below, and we explain it clearly in a written quote.
Channels and package
A website-only bot is a smaller project than an assistant covering WhatsApp, Instagram and Messenger together.
Content and questions
The more services, products and questions the assistant must handle, the more setup and testing it needs.
Integrations and bookings
Connecting a CRM, Google Sheets or an advanced booking system adds setup work.
Messaging fees and support
WhatsApp Business API access and message volume can involve provider charges, which we explain before you commit. Monthly maintenance can be added if you want ongoing updates.
What Helps Us Quote an Assistant Accurately
A good quote reflects how your customers contact you and what they ask, not a generic price list.
Your most common questions
The questions customers ask you most, ideally the top ten to twenty.
Where customers reach you
Website, WhatsApp, Instagram, Messenger or a mix, and roughly how many messages you get.
Tools to connect
Your calendar, CRM, Google Sheets or email address where leads should go.
Who takes over
Who on your team should be alerted when a conversation needs a person, and when.
Assistants Built to Help, Not to Frustrate
We would rather show how the work is done than make big claims. These are the principles behind every assistant we build.
Plain-language setup
You do not need complex coding or expensive infrastructure. We handle the technical side and explain things simply.
Honest about limits
An assistant answers what it has been taught. We design clear handoffs for everything else.
Tested on real questions
We try the assistant with the questions your customers actually ask before it goes live.
Your tone, your brand
Colours, wording and personality match your business, so it feels like part of your team.
AI Chatbot and WhatsApp Assistant FAQs
What is an AI chatbot for business?
A chatbot is software that chats with visitors and customers on your website or messaging apps. An AI assistant can understand questions written in everyday language and reply using the information you give it, such as services, hours and policies.
Can the assistant work on WhatsApp?
Yes. We integrate with the official WhatsApp Business API, subject to the requirements of WhatsApp and your account. It can send welcome greetings, interactive menus and catalogues, and route conversations to your team.
Will it replace my staff?
No. It handles the repetitive first step, such as common questions, collecting details and booking, and passes real conversations to your team with the information already gathered.
What happens when the assistant cannot answer?
We set up a handoff. The assistant tells the customer that a person will follow up, and your team is alerted by email or on your dashboard, depending on the package.
Can it book appointments?
Yes. It can share a booking link for tools such as Calendly or Google Calendar so clients choose a time themselves. Advanced booking system integration is available in the Multi-Channel package.
Where do my leads go?
Leads can be sent to your email, and in the Multi-Channel package they can also be stored in a CRM or Google Sheets.
How long does setup take?
It depends on the package and how quickly we receive your answers and content. We agree a timeline with you in the quote.
How much does it cost?
Cost depends on the channels, the amount of content, integrations and any ongoing support. Send us your needs and we will prepare a written quote.
Is customer data kept safe?
We only collect the details you decide you need and explain where they are sent. Because chat details are personal information, we recommend clear consent wording. No system is risk-free, so we also plan access controls and maintenance.
Get an assistant quote
Tell us where your customers message you and what they ask most. We will recommend a package and send a clear written quote.
Discuss your project
Describe your business and how customers contact you. Email it, call us, or book a consultation.
Ready to Answer Every Customer, Even While You Sleep?
Whether you need a website chat widget, a WhatsApp assistant or both, we will set it up, test it and hand it over.